Your Tricare benefit is the same regardless of where you live, but there are different customer service contacts for each region. Each region is administered by a contractor to provide you with health care.
These offices can also provide:
- benefits interpretation
- assistance with enrollment
- primary care doctor selection and changes
- help with referrals and appointments
- claim status and claims resolution
- help with eligibility status
- list of network providers and pharmacies
- Appeals and fraud information
- Tricare Forms
Tricare Regional Office East
The TRICARE East region is managed by Humana Military https://www.humanamilitary.com/
Covers: Alabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island Arsenal area only), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area only), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding the El Paso area), Vermont, Virginia, West Virginia and Wisconsin
Phone: 800-444-5445
Tricare Regional Office West
The TRICARE West region is managed by Health Net Federal Services www.tricare-west.com
Covers: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excluding the Rock Island Arsenal area), Kansas, Minnesota, Missouri (excluding the St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (the southwestern corner only, including El Paso), Utah, Washington and Wyoming
Phone: 844-866-WEST (844-866-9378)
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